Help & Schemes

Open JanSetu, tap "Report a Complaint", choose a category, allow location (or pin it on the map), add a photo and description, and submit. You will get a reference number to track it.

Yes. Guest and anonymous complaints are supported. Provide a phone number if you want SMS status updates and to track your complaint.

Each category has a service-level timeline (SLA). Water and electricity issues are prioritised. You can see the expected resolution date on your complaint.

It is automatically escalated to a senior officer (Panchayat Secretary, then BDO, then District Administration).

Check if it is a scheduled supply day. If a pipeline leak is visible, report under "Water Supply" with a photo and the exact location pin.

Support for household toilets, solid & liquid waste management and village cleanliness. Contact your Panchayat office for eligibility.

Functional household tap connections to every rural home. Report water supply issues through JanSetu.

100 days of guaranteed wage employment. Job-card holders can raise works-related grievances.